Talk type: Talk

Practices for Applying CJM for Work and Personal Purposes

  • Talk in Russian
Presentation pdf

The report is devoted to the practice of using Customer Journey Map (CJM) as a communication language in a product team. We will also talk about using this tool for personal purposes.

  • #ux
  • #cjm
  • #usm
  • #user_story
  • #scenario
  • #management


Invited experts